Cancel Your UK Bank Switch Direct Debit

To cancel your easy direct debit for UK bank switching, please enter your Stripe customer number below. This starts with 'cus_' and can be found in emails you've received from us.

Your customer number starts with 'cus_' and was included in your confirmation email

Can't find your customer number?

If you can't locate your customer number, you have the following options:

  • Contact us using the contact form by clicking the "Contact" link above
  • Cancel the direct debit directly through your bank via:
    • Your bank's mobile app
    • Your bank's website
    • Telephone banking
    • Visiting your local branch
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